Return & Exchange Policy
At Workshop, we want you to shop with confidence. If you’re not satisfied with your purchase or if something isn’t right, we’re here to help.
30-Day Return Window
You can return most new, unused items within 30 days of delivery for a refund or exchange. Items must be in original condition and packaging, with all accessories included.
How to Start a Return
1. Contact us with your order number and reason for return.
2. We’ll reply with return instructions and shipping details.
3. Pack the item securely and send it back to the address provided.
Note: Return shipping costs are the responsibility of the customer unless the item was incorrect or faulty.
Exchanges
If you ordered the wrong part and need to exchange it, we’re happy to assist. We’ll guide you through selecting the correct item and getting it shipped once the original is returned.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund at no cost to you.
Non-Returnable Items
• Installed or used parts
• Custom or special-order items
• Electrical components (unless faulty)
Please check compatibility carefully before ordering. If you’re unsure, we’re happy to help verify fitment.
Refunds
Once your return is received and inspected, we’ll process your refund to the original payment method within 3–5 business days.
If you have questions about your return or need help with a specific case, don’t hesitate to reach out. We’re here to make it right.
